> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://alltheleads.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How are the ISAs trained?

Appointments Today specializes in real estate lead outreach. Their ISAs are trained to approach sensitive conversations—like probate and divorce—with empathy and professionalism. They use proven scripts (which you can customize) and know how to overcome common objections to get the conversation going.