> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://alltheleads.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I cancel or pause my subscription?

You can request to cancel any of your products or services at any time by contacting our support team in writing at [__support@alltheleads.com__](mailto:support@alltheleads.com). Some subscription products may also include a cancel option within the All The Leads Subscriber Portal under **Account & Support > Manage Account > Subscriptions & Services** page, depending on how you originally signed up. 

Once we receive your request, our team will review the status of your products. Depending on the timing and type of product, we’ll either issue a refund (when applicable) or complete delivery of the final round you’ve already paid for.