Articles on: Calling Services + Inside Sales Agent (ISA)

What is an ISA and how does that work?

An ISA (Inside Sales Agent) is a trained professional who reaches out to your leads for you—introducing your services, gathering motivation, and teeing up warm conversations. Here’s how it works when you work with Appointments Today: 


  • You choose your lead types (Probate, Divorce, Pre-Probate, etc.) 
  • Appointments Today makes the calls (multiple attempts over a scheduled campaign) 
  • You get notified of warm leads who express interest or are ready to talk 
  • You receive call notes so you can follow up with confidence  
  • It’s like having a friendly, proactive voice out there working your leads—without lifting the phone yourself 

Updated on: 23/07/2025

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