• Can I preview the designs?

  Yes, previews are available within the CRM’s Campaign Builder and require your approval before finalizing your campaign.Few readers

• Do you print and mail letters or postcards for me?

  Yes, printing, and mailing logistics are handled by All The Leads! If you need design help, we offer that too. You can either purchase one (or multiple!) of our templates from our catalog and we’ll do the customization you, or you can upload your own print-ready artwork. Custom branding or design work is available for an additional cost, our team of designers, copywriters and print professionals can help you create just about anything you need – just talk to us!Few readers

• How do I set up a mailing campaign?

  Our Campaign Builder inside the CRM makes it super simple. You can:  Choose your letter/postcard templates  Customize your messaging and branding  Set the delivery schedule  Launch your campaign with just a few clicks    Once it’s built, you can reorder the entire campaign anytime, perfect for consistency and scaling. Or, even better, you can set your order up on Auto-Pilot so that your order will generate each time you receive a new list of leads!Few readers

• What kinds of mail pieces can I send?

  You can choose from:  Letters (classic, personal, and professional) With various envelope colors & styles  Postcards (cost-effective and eye-catching) Either Standard or Jumbo size  Greeting cards (a softer, relationship-focused touch)  Marketing inserts (leave-behinds like brochures, flyers, fridge magnets, rack cards, service menus, checklists, business cards, custom pens and more)  And More! We can design & print just about anything, and we’ll find the bestFew readers

• How does your automated mail system (Auto-Pilot) work?

  Setting up our Auto-Pilot feature means that every time you get a new set of leads delivered, a new campaign will generate using your pre-set letters. No guesswork, no scrambling or scheduling or re-proofing. We’ll mail them monthly & notify you via email as well as sending you a seed mailer each time so you know when your mail hits.  NOTE: If you prefer, we can set a delay on your Auto-Pilot settings to give you a few days to review your new lists before we send that first mailing!Few readers

• Can I customize the messaging and design?

  Yes, you can use built-in templates or provide your own messaging. We make it easy to customize your header, footer, and signature block, allowing you to match your brand! Custom branding or design work is available for an additional cost, our team of designers, copywriters and print professionals can help you create just about anything you need – just talk to us!Few readers

• Why would I receive mail back as undeliverable?

  Not every address is 100% validated. Although we are running through a multi-step verification process there are times that the USPS system won't validate it even if it seems to match. So if you are mailing on your own - you may be mailing to unvalidated addresses. If you are mailing through our services, we scrub all lists prior to mailing to ensure we are only sending to validated addresses. That being said, even if an address is USPS CASS Certified, it may still come back as undeliverable, asFew readers

• Can I customize the letters myself—or do you help with that?

  Both! You can use our built-in Letter Editor to edit one of our 50+ templates, or upload & edit your own content . Need something totally custom? Reach out to us! We’re happy to help you tailor the messaging to match your voice, services, and branding.Few readers

• How long should I run my mail campaign?

  We have clients mailing for 3, 6, even 12+ months—and seeing success at every stage. Campaigns work best when you vary what you send over time:  Start with a letter  Follow up with a postcard  Send a new envelope style  Add an insert or branded piece they’ll hang on the fridge  This variation keeps your message fresh and your brand top of mind. Whether you’re mailing for a few months or year-round, we make it easy to build out a long-term campaign.Few readers

• Do you offer direct mail campaigns for the leads?

  Yes, All The Leads offers both single or multi-touch one-off direct mail campaigns, as well as single or multi-touch automated direct mail campaigns tailored to each lead type.Few readers

• Can I send multi-touch campaigns to the same leads?

  Yes, campaigns can (and should!) include multiple touches over time using different letters, postcards, envelopes, etc.  Consistency is key when it comes to direct mail campaigns. Success in this space is built on repetition and frequency because that’s what creates familiarity and trust. Your goal is to stay “top of mind” so that when the prospect is finally ready to take action, you're the first person they think of.  Even if your initial letters are set aside or forgotten, each one still makFew readers